15
Feb
Online content moderation sits at the intersection of technology, law, business incentives, and human values. Platforms must balance the protection of users from harm with respect for free expression, operate across thousands of jurisdictions, and make split-second decisions at a scale of millions or billions of posts. The result is a set of persistent dilemmas: what to remove, what to label, how to enforce rules consistently, and who decides.Key dilemmas clarifiedSafety versus free expression. Tight enforcement reduces harm from harassment, hate, and misinformation, but it risks removing legitimate political debate, satire, or minority viewpoints. Conversely, permissive approaches can enable real-world…
